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Listed below are some of the more common questions asked by first-time users of the Electronic Application CD.

  1. Where do I go for guidance while working with the Electronic Application?
  2. Do I need to reinstall the program each time I work on the application?
  3. Should I complete the Organization section of the Electronic Application before I answer the questions in the other sections?
  4. Does it matter if I complete the application using all capital letters?
  5. How do I move the data I have already entered in the Electronic Application to a new computer?
  6. How do I back up the data in my Electronic Application?
  7. The CME table in the Organization section of the application is not providing the correct calculation. What should I do?
  8. How do I delete a row from a table — e.g., how do I delete a staff member from the staff table?
  9. How do I add ICD9 or descriptive indications (page 3 of each testing section) that add up to less than 1%?
  10. Can I find a copy of The Standards on the Electronic Application CD?
  11. How do I pay for ICAEL accreditation?
  12. If I am applying for reaccreditation, do I need to complete the entire Electronic Application?

1. Where do I go for guidance while working with the Electronic Application?
A Help Menu is available to guide you through completion of the Electronic Application. A click of the mouse will open the Help Menu from menu bar located along the top of the computer screen whenever the Electronic Application is open. Additional questions regarding the use of the Electronic Application software can be answered by the Information Technology (IT) professionals at Training Wheels by email or by calling 301-471-9791. As always, the ICAEL staff is available toll-free at 800-838-2110 to answer general and clinical questions regarding the application for accreditation. Please feel free to contact us at any time.
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2. Do I need to reinstall the program each time I work on the application?
No. Once you install the application on your computer, remove the CD and store it in a safe place. DO NOT REINSTALL THE CD FOR ANY REASON. Reinstalling the CD after you have begun completion of the application will erase all data that you have entered.
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3. Should I complete the Organization section of the Electronic Application before I answer the questions in the other sections?
One of the major benefits of the Electronic Application over previous versions is the automatic placement of recurrent information. For example, once the names of laboratory staff members have been entered into the application, those names will reappear throughout the application wherever necessary. For this reason, it is best to complete at least the first eight pages of the Organization section before beginning the other sections. It is especially important, for each staff member, to answer the question regarding volumes of studies performed in the laboratory (pages 7-8) before completing the other sections.
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4. Does it matter if I complete the application using all capital letters?
Yes. Very much. The information you complete is correlated with fields in the ICAEL Database when you submit your application for accreditation. If you use all capital letters, your information will always appear that way - in correspondence between laboratory staff and the ICAEL, on the laboratory list, on your certificates. ICAEL staff make every effort to proof the information you send to us, and we make minor corrections while processing applications. Currently, we re-type information from laboratories that submit the application using all capital letters. However, in the future we may return applications to your laboratory when we judge the corrections too cumbersome for our staff to complete. Please type information in a correct grammatical fashion.
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5. How do I move the data I have already entered in the Electronic Application to a new computer?
6. How do I back up the data in my Electronic Application?
To protect yourself from lost data, we recommend that the data in your Electronic Application be backed up to a floppy disk once every one or two days while completing the application, just as you should when working on any major project on computer. Backing up data to disk is easy, and is the first step when transferring information to a new computer (or when formatting the hard drive of the computer on which the Electronic Application is already installed). To back up data, insert a blank floppy disk into the appropriate drive. Open the Electronic Application to the main menu. The Menu bar appears at the top of the screen; select File>Export Adult or File>Export Pediatric, depending on which portion of the application you have completed. (Note: If you have completed both portions, export each section separately and to a separate disk.) The data is now backed up on the floppy disk. To retrieve that data, it is necessary to use a computer with the Electronic Application already installed. When the computer is ready for the data, insert the disk into the floppy drive, go to the Main Menu, and select File>Import Adult or File>Import Pediatric.
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7. The CME table in the Organization section of the application is not providing the correct calculation. What should I do?
You are not the only person experiencing this problem. If you are having trouble with the staff CME page calculating incorrectly, a software patch has been created to correct the miscalculation. The patch is available on the Training Wheels Web site. Steps to install the patch, including how to properly back up the contents of your application, are provided on that same page. The patch is approximately 8 megabytes. Depending on your internet connection, it may take some time to download. We suggest you download the patch during a time when your computer will not be needed for any other operation. The staff of Training Wheels is available to answer any questions you may have regarding the patch. Click here to go to the Training Wheels website.
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8. How do I delete a row from a table — e.g., how do I delete a staff member from the staff table?
Using the mouse, click the black arrow that appears to the left of the row you wish to delete. This arrow appears at the left side of all tables throughout the application. Select Edit from the toolbar and then select Delete Record.
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9. How do I add ICD9 or descriptive indications (page 3 of each testing section) that add up to less than 1%?
Indications that total less than 1% should be grouped together as Miscellaneous. On the ICD9 Table, make this indication by selecting <New> from the dropdown menu of ICD9 codes (<New> appears at the bottom of the dropdown menu). A Window appears with the heading Add New ICD9 Code. Type 000 for the ICD9 Code and Miscellaneous as the indication description. On the Descriptive Indications Table, which appears on the same page, simply select Miscellaneous from the dropdown menu.
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10. Can I find a copy of The Standards on the Electronic Application CD?
Yes, but before you begin, you should back up the information you have already entered into the Electronic Application by following the directions above. Once you have completed this backup, insert the CD into the appropriate drive. The installation screen should automatically appear. Do not install the program! If you have not backed up the program, all information will be lost. When prompted to accept the terms of the user agreement, select Cancel. Then select Exit Setup. From your computer's Desktop, double-click My Computer (the icon usually appears in the upper left corner of the screen unless you or another user has moved it). The drives on your computer will appear. Using the mouse, right click the drive that appears as an Electronic Application icon. A dropdown menu will appear; select Explore. The contents of the CD will appear in a new window, including a folder of The Standards (formerly known as the Essentials and Standards). Double-click the Essentials and Standards folder, then the Adult or Pediatric Standards folder. Open the enclosed documents as you would any other word processing document, and Print or Save the file to your computer.
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11. How do I pay for ICAEL accreditation?
On the surface, this may not seem like a question related to the Electronic Application. However, among the many automated features of the application is an auto-generated payment form that will print along with the application. To open the form, select "Edit/Print Financial Statement" from the main menu. The form calculates factors such as the number of areas in which the laboratory is applying, and any multiple site or mobile application fees that may apply. In addition, the form factors in the $200 discount for applying electronically. You may provide credit card information or your laboratory may pay by check. Checks should be payable to the ICAEL.
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12. If I am applying for reaccreditation, do I need to complete the entire Electronic Application?
Yes, it will be necessary to complete the entire application, including all attachments, the first time you apply for accreditation using the Electronic Application. However, this new application will be much easier to complete than those in the past since all narrative questions have been eliminated and replaced with multiple choice pull down menus or yes/no answers. In three years, when you apply again for reaccreditation, you will not be starting from scratch. The data you submit with this application will be returned to you. When you begin the reaccreditation application, previous answers will appear and need only be updated to reflect current practices in your laboratory.
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HINT: PROTECT YOUR DATA! To protect yourself from lost data, the ICAEL recommends that the data in your Electronic Application be backed up to a floppy disk once every one or two days while completing the application, just as you should when working on any major project on a computer. Click here to find out how.
HINT: ATTENTION MULTIPLE SITES Are you applying for multiple site accreditation? Please be advised that the Electronic Application is not calculating multiple site fees correctly; a patch has been created to resolve the problem. The patch is approximately 8 MB. Depending on your internet connection, it may take some time to download. We suggest you download the patch during a time when your computer will not be needed for any other operation. The staff of Training Wheels is available to answer any questions you may have regarding the patch. Click here to go to the Training Wheels website.
 
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